Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

We collect information you provide when you fill out a contact form, request a consultation, send us an email, or otherwise communicate with us. This may include your name, email address, phone number, company name, and the content of your messages.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical data, including your IP address, browser type and version, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar tracking technologies as described in our Cookie Policy.

1.3 Information from Third Parties

We may receive information about you from third-party services such as analytics providers or referral partners. This information is combined with data we collect directly only to the extent permitted by applicable law.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and schedule consultations
• To deliver the services you have engaged us to provide
• To send project-related communications, updates, and invoices
• To improve our website and service offerings based on usage data
• To comply with applicable legal obligations
• To protect the security and integrity of our systems and operations

We do not sell your personal information to third parties under any circumstances.

3. Legal Basis for Processing

Where applicable privacy law requires a legal basis for processing personal data, we rely on the following:

• Contract: Processing necessary to perform a contract with you or to take steps at your request before entering into a contract
• Legitimate Interests: Processing necessary for our legitimate business interests, including improving our services and communicating with prospective clients, where those interests are not overridden by your rights
• Legal Obligation: Processing necessary to comply with applicable laws and regulations
• Consent: Where you have given us your explicit consent to process your data for a specific purpose

4. Sharing and Disclosure of Information

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, delivering our services, and managing communications. These providers are contractually obligated to handle your data securely and only as directed by us.

4.2 Professional Advisors

We may share information with attorneys, accountants, and other professional advisors in connection with legal, compliance, or financial matters, subject to confidentiality obligations.

4.3 Law Enforcement and Legal Proceedings

We may disclose your information if required to do so by law or in response to a valid legal request from a government authority, court order, or similar legal process.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices available to you.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to maintain our business records, and to comply with legal obligations. Contact form submissions and inquiry data are typically retained for up to 24 months. Client project data is retained for the duration of the engagement plus a reasonable period thereafter as required by applicable law or contract.

6. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encrypted data transmission, access controls, and routine security reviews. While we take reasonable steps to protect your data, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request that we delete your personal information, subject to applicable legal obligations
• Restriction: Request that we restrict our processing of your data in certain circumstances
• Portability: Request that we provide your data in a structured, machine-readable format
• Objection: Object to our processing of your data based on legitimate interests
• Withdraw Consent: Withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of prior processing
• Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights

To exercise any of these rights, contact us at Info@teoco.co.

8. State and Regional Privacy Rights

Residents of US states with applicable privacy laws have rights to know what personal data is collected about them, to request deletion of that data, to opt out of the sale or sharing of their data (we do not sell personal data), and to receive non-discriminatory treatment when exercising their privacy rights. To submit a rights request, contact us at Info@teoco.co.

9. International Data Transfers

If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to and processed in the United States. We take appropriate measures to ensure that any such transfers comply with applicable data protection laws.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

TEO CO
Email: Info@teoco.co
Phone: (279) 222-0572